Embest AM3517 Specifications download pdf (Page 95)

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Appendix 8: Technical support &

Warranty

Embest Technology Co., Ltd. established in March of 2000, is a global

provider of embedded hardware and software. Embest aims to help

customers reduce time to market with improved quality by providing the

most effective total solutions for the embedded industry. In the rapidly

growing market of high end embedded systems, Embest provides

comprehensive services to specify, develop and produce products and help

customers to implement innovative technology and product features.

Progressing from prototyping to the final product within a short time frame

and thus shortening the time to market, and to achieve the lowest

production costs possible. Embest insists on a simple business model: to

offer customers high-performance, low-cost products with the best quality

and service.

8.1 Technical support service

Embest provides one year of free technical support for all products. The

technical support service covers:

 Embest embedded platform products software/hardware materials

 Assistance to customers with regards to compiling and running the

source code we offer.

 Troubleshooting problems occurring on embedded

software/hardware platforms if users have followed the instructions

provided.

 Judge whether a product failure exists.

The situations listed below are not covered by our free technical support

service, and Embest will handle the situation at our discretion:

 Customers encounter issues related to software or hardware during

their development process

 Issues occur when users compile/run the embedded OS which has

been modified by themselves.

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Embest AM3517 Specifications Page 95